After Hours Answering
Your calls answered. Your property supported. Even after business hours.
Your calls answered, Your property supported
After-Hours Answering is a dedicated call-answering service for apartment communities, HOAs, and businesses that already trust CWPS for security. When your office is closed, our team answers your property calls, whether it’s maintenance, security concerns, access issues, noise complaints, or resident requests, then routes, documents, and escalates them based on your instructions.
After business hours
Flat rate: $499/month
Perfect for:
- Apartment complexes & multi-family communities
- HOA / property management teams
- Commercial properties & business sites under CWPS protection
- Teams that need professional coverage after 5PM, weekends, and holidays
After hours calls break down as follows
Maintenance & Urgent Repairs
After-hours calls for property issues and maintenance needs.
Water leaks / plumbing
Lockouts & gate problems
Lighting / common-area issues
Security & Emergency Incident Response
Handle safety concerns and escalate based on your instructions.
Suspicious activity
Disturbances / noise / loitering
Dispatch & escalation when needed
Resident, Access & General Support
Resident requests, access questions, and message intake.
Visitor / vendor access questions
Resident concerns & community issues
General support + message taking
Need After-Hours Answering?
Call or email us to set up after-hours call coverage for your property—maintenance, security concerns, resident requests, and escalations handled based on your instructions.
Looking for After-Hours Answering Support?
Keep your residents and tenants supported after office hours with a flat monthly plan—professional call handling, clear documentation, and smart escalation when it matters.
Phone:
888-205-4242
