Trusted Solutions

Some Facts About City Wide Protection Services

Dual Dispatch Response

1 out of every 10 calls to PD resulted in dispatch contacting patrol and PD at the same time. Every time CWPS arrives before police.

Hybrid Police Responders

We are one of the a few agency in West Coast that uses hybrid police responders Ford fusions, trucks and SUV

85,000+ Calls Handled

we have responded to over 85,000 calls since 2016, these calls range from noise complaints to major crimes like shootings and homicide

Verified Life-Saves

Since 2020, we have had 45 verifiable life-saving instances that City Wide had direct involvement in.

350+ Properties Served

We serve over 350 residential communities, and or commercial properties.

3.5M Report Entries

We have logged over 3.5 million report entries since 2013

Law Enforcement Calls

In the last 12 months, local law enforcement requested service 176 times and CWPS responded and resolved each call.

Burglaries Eliminated

Reduced vehicle burglaries by 100% within 60 days of deployment

Vandalism Stopped

Eliminated repeat vandalism incidents after establishing visible patrol patterns

Zero Unauthorized Access

Reduced after-hours loitering and unauthorized access to zero within the first month

Early Intervention

Prevented escalation of suspicious activity through early intervention and reporting

Police Call-Outs Reduced

Reduced police call-outs by 100% after on-site security implementation

Damage Prevented

Prevented property damage and associated repair costs through proactive patrols

Security Vulnerabilities

Identified and mitigated lighting, access, and visibility vulnerabilities during patrol checks

Asset Protection

Protected construction materials, equipment, and vacant units from theft or misuse

Lower Insurance Exposure

Reduced insurance risk exposure by maintaining a visible, documented security presence

Tenant Confidence Boost

Improved tenant sense of safety and satisfaction within the first 30 days

Fewer Tenant Complaints

Reduced tenant complaints related to loitering, noise, and disturbances

Courteous Site Control

Created a welcoming but controlled environment through courteous, professional engagement

Leasing Support

Supported leasing and retention efforts by stabilizing site conditions

Reduced On-Call Load

Reduced on-call burden for property management teams

First-Line Response

Served as the first line of response, minimizing management escalation

Documented Reporting

Provided consistent, documented incident reporting for management and ownership

Staff Focus Restored

Allowed property staff to focus on operations rather than enforcement

Pattern-Based Deterrence

Identified patterns of activity leading to targeted deterrence strategies

Actionable Security Data

Provided actionable incident data and trends to support management decisions

Faster Law Coordination

Coordinated with local law enforcement when appropriate, reducing response time

Proactive De-Escalation

De-escalated situations before they resulted in damage, injury, or liability

90-Day Full Deterrence

Immediate reduction in unauthorized activity after deployment, Stabilized site conditions in under 30 days, and full deterrence achieved within the first 90 days.

Mini Case Studies

Vehicle Break-Ins

Before

The property experienced recurring vehicle break-ins, resulting in tenant complaints, police involvement, and increased concern from ownership. Prior attempts to deter activity had been ineffective.

After

Within 90 days of CWPS deployment, vehicle break-ins on the property were reduced to zero. Through consistent patrol patterns, visible presence, and proactive engagement, CWPS stabilized the site and eliminated repeat incidents.

1

Value Delivered

  • Reduced crime-related liability
  • Improved tenant confidence
  • Decreased law enforcement call-outs

Transient Activity & Loitering

Before

Unauthorized transient activity was common on the property, particularly during after-hours periods. This activity negatively impacted tenant perception and created ongoing management challenges.

After

Within 30 days of CWPS assuming site security, unauthorized transient activity was fully eliminated. Officers applied consistent enforcement paired with professional, respectful engagement to restore site control.

2

Value Delivered

  • Safer, more controlled environment
  • Reduced tenant complaints
  • Relief for on-site management staff

After-Hours Unauthorized Presence

Before

The property lacked effective after-hours oversight, resulting in unauthorized individuals remaining on-site and accessing non-public areas, increasing risk and liability exposure.

After

CWPS established clear after-hours protocols and active monitoring, resulting in the immediate removal of unauthorized individuals and ongoing compliance with site access rules.

3

Value Delivered

  • Reduced liability exposure
  • Improved compliance with property rules
  • Documented enforcement for ownership records

Property Stabilization for Management

Before

Property management staff were frequently pulled into security-related issues, diverting attention from daily operations and tenant service.

After

CWPS became the first line of response for all security-related matters, significantly reducing management escalations and allowing staff to refocus on operations.

4

Value Delivered

  • Operational efficiency
  • Fewer after-hours management calls
  • Clear, professional incident documentation

Rapid Impact Deployment

Before

The site had ongoing safety concerns and visible disorder that negatively affected tenant perception and leasing activity.

After

CWPS delivered noticeable improvement within the first 14–30 days of deployment, stabilizing the property and creating a safer, more professional environment.

5

Value Delivered

  • Faster time-to-value
  • Improved site perception
  • Stronger tenant confidence

Risk Identification & Prevention

Before

Security vulnerabilities such as poor lighting, access gaps, and blind spots were contributing to recurring incidents.

After

CWPS conducted an initial site assessment and worked with management to identify and mitigate vulnerabilities, reducing opportunities for criminal and unauthorized activity.

6

Value Delivered

  • Prevented future incidents
  • Reduced repair and loss costs
  • Proactive risk management